Introduction
When you receive an invitation from a service partner, you need to accept it in your Connected Cooking account. The invitation is sent via email and contains a direct link for confirmation. Please note: The invitation is only valid for 30 days.
Steps to accept the invitation
1. Open the email and click “Answer request”
a. Open the email with the invitation.
b. Click “Answer request”.
c. You will be automatically redirected to your Connected Cooking account.
2. Sign in to Connected Cooking
a. If you are already logged in, you will be redirected immediately.
b. If you are logged out, sign in with your credentials.
3. Navigate to the “Service Partner” section
a. Click the nine-dot icon in the top right corner.
b. Select “Administration”.
c. In the left menu, click the last tab “Service Partner”.
4. Review the invitation
a. You will see the service partner’s request with ID and invitation date.
b. Click “View Invitation” to see the details.
5. Make your decision
a. You can decline or accept the invitation.
b. If you accept, select the group on the right whose appliances should be managed by the service partner.
c. On the left, you can see the note from the service partner.
d. Carefully review the release information.
6. Confirm the invitation
a. Check the box to confirm acceptance.
b. Click “Accept Service Partner Invite” at the bottom right.
7. Verify connection and manage access
a. After confirmation, you are connected to the service partner.
b. You can now see them in the Administration tool.
c. Use “Manage Access” to adjust which appliances the service partner can access at any time.
