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  4. REST API - Frequently Asked Questions (FAQ)

REST API - Frequently Asked Questions (FAQ)

1. Information Requests

Where can I find information about the ConnectedCooking API?

You can find the API documentation in your ConnectedCooking account under appDrawerApp Drawerbreadcrumb dividerAdministrationbreadcrumb dividerIntegrationsbreadcrumb dividerAPI-Clients. The Integrations tab is only visible to Account Admins.

I checked your REST API documentation in ConnectedCooking but cannot find the expected details. Where can I get more?

If you need more information beyond the documentation provided, we recommend to contact cc-support@rational-online.com

How fast is the API communication? Is synchronous operation possible?

You can trigger actions instantly.
Execution time depends on the cooking system status.
Expect a maximum response time of 1 minute.

2. Errors

Why do I receive an empty array ([]) although the status code is 200?

The API only returns data from your own ConnectedCooking account.

Why do I only see 20 cooking systems when I have more than 40?

The default value for the size parameter is 20.
You can increase the size up to 100.

Why do we get a 500 error when accessing /api/auth/access?

This is a server-side issue.
We are investigating and will fix it as soon as possible.

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